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Forgot parallels encryption key7/7/2023 Please read on.) For this reason, we strongly recommend that your customers make a Key Disk during installation of their software, and that they record their encryption key on paper and keep it in a safe place. RBackup is so secure that it is impossible for a Service Provider to recover files if a customer forgets his encryption key. Often the customer's business is adversely affected and the longer his files are lost the more upset he becomes. In a worst case, perhaps it WAS your responsibility to maintain your customer's encryption key.īoth you and your customer know his files are safely stored on your RBS Server, and it can be upsetting to know that they cannot be restored because the Encryption Key has been lost. ![]() He may consider it your sole responsibility to restore his data and may be blaming you for not being able to do so because he lost his encryption key. Perhaps the customer has phoned you and is strongly demanding that you restore his data. The customer's hard drive may have crashed, or the computer has been stolen. ![]() The loss of an encryption key can be an emotionally-charged situation. Search Terms: key escrow recover key recover encryption key key recovery lost key lost encryption key What if a client forgets his encryption key? How does the Key Escrow process work? How can I recover an encryption key?
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